KOUNASOFT EUROPE LIMITED (hereinafter referred to as “we,” “us,” “our,” or “SoftwareDelivery24.com”) is committed to protecting and respecting your privacy. This Data Protection Policy explains how we collect, use, store, and protect your personal information when you visit our website and purchase digital product keys for software.

 

1. INTRODUCTION

At KOUNASOFT EUROPE LIMITED, we are committed to protecting the privacy and security of your personal data. This policy explains how we collect, use, and disclose your personal data, as well as the steps we take to protect your information. By using our website and services, you agree to the collection and use of information in accordance with this policy.

 

2. INFORMATION WE COLLECT

We may collect the following types of personal data when you interact with our website: Personal Identification Information: Name, email address, billing address, shipping address (if applicable), phone number. Payment Information: Payment card details or third-party payment processor information used for purchasing our products. Transaction Data: Information about the products you purchase, including the software product keys, order details, and the time of purchase. Technical Data: IP address, browser type, operating system, and device information to improve your experience and for website analytics. Marketing and Communications Data: Preferences in receiving marketing communications from us.

 

3. HOW WE USE YOUR INFORMATION

We use the information we collect for the following purposes: To Process Orders: To process and fulfill your orders for digital software products, including sending you product keys and order confirmations via email. To Improve Our Services: To analyze and improve the performance, design, and functionality of our website. Customer Support: To respond to customer inquiries, provide product support, and assist with any issues you may encounter with your purchase. Marketing Communications: To send you newsletters, promotional offers, and updates related to our products, but only if you have opted-in to receive such communications. Legal Compliance: To comply with legal obligations, such as fraud prevention, dispute resolution, and regulatory reporting.

 

4. LEGAL BASIS FOR PROCESSING YOUR DATA

We process your personal data based on the following legal grounds: Performance of a Contract: We process your data to fulfill a contract with you, such as processing your purchase and delivering digital product keys. Consent: We may process your data based on your consent, such as sending marketing communications. You can withdraw your consent at any time. Legitimate Interests: We may process your data for our legitimate business interests, such as improving customer experience and ensuring security. Compliance with Legal Obligations: We may process your data to comply with legal obligations, including fraud prevention and tax reporting.

 

5. DATA RETENTION

We will retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, including any legal, accounting, or reporting requirements. After this period, your personal data will be securely deleted or anonymized.

 

6. SHARING YOUR DATA

We may share your personal data with third parties in the following circumstances: Payment Processors: To facilitate transactions, we may share payment information with trusted third-party payment processors such as PayPal, Stripe, or credit card processors. Service Providers: We may share your data with third-party service providers who assist us in operating our website, processing transactions, and delivering products. Legal Requirements: We may disclose your information if required by law or to protect our rights, property, and safety, or the rights of others.

 

7. SECURITY OF YOUR DATA

We take the security of your personal data seriously and employ various security measures to safeguard it. These measures include encryption, firewalls, and secure access protocols. However, please note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

 

8. YOUR RIGHTS

As a data subject, you have the following rights regarding your personal data: Access: You can request a copy of the personal data we hold about you. Correction: You can request to correct any inaccuracies in your personal data. Erasure: You can request to delete your personal data, subject to certain conditions. Restriction: You can request to restrict the processing of your personal data in certain situations. Objection: You can object to the processing of your personal data in certain circumstances. Data Portability: You can request to transfer your personal data to another service provider in a structured, commonly used, and machine-readable format. If you wish to exercise any of these rights, please contact us using the details provided below.

 

9. COOKIES AND TRACKING TECHNOLOGIES

Our website uses cookies and similar tracking technologies to enhance your experience. Cookies help us to analyze website traffic, improve functionality, and personalize your experience. You can control cookie preferences through your browser settings, but please note that disabling cookies may affect the functionality of the website.

 

10. INTERNATIONAL TRANSFERS

As we are based in Cyprus, your personal data may be transferred outside the European Economic Area (EEA) to third-party service providers. We ensure that any data transferred outside the EEA is done so in compliance with applicable data protection laws, such as through the use of standard contractual clauses or other safeguards.

 

11. CHANGES TO THIS PRIVACY POLICY

We may update this Data Protection Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on our website with an updated date. Please review this policy regularly for any changes.

 

12. CONTACT US

If you have any questions, concerns, or requests regarding your personal data or this Data Protection Policy, please contact us at:

Email: info@SoftwareDelivery24.com
Address: KOUNASOFT EUROPE LIMITED, 7 Stasandrou, 101, 1060 Nicosia, Cyprus