1. WHY BUY FROM SoftwareDelivery24?

When you purchase a product key from our store, you receive full access to updates, official Microsoft support and a lifetime activation warranty. Our dedicated technical support team is available via live chat or email through our website. We accept all major payment methods, including PayPal (Visa, MasterCard) and prepayment via bank transfer, ensuring a fast and secure checkout experience. All product keys are delivered instantly and automatically, 24/7 — so you can start using your software right away.

2. 24/7 LIVE CHAT SUPPORT

We’re committed to delivering industry-leading support. If you have any questions or need assistance, feel free to reach out to us anytime via the live chat widget in the bottom-right corner of our website. Our team is here to ensure you receive fast, friendly, and reliable help whenever you need it.

3. GENUINE MICROSOFT SOFTWARE

We are proud to offer 100% genuine Microsoft licenses, sourced exclusively from trusted Microsoft Partner suppliers. We work only with certified distributors to ensure that every product key we sell is authentic, secure, and fully eligible for updates and support. This way, you receive all the benefits of original Microsoft software — including lifetime activation, official updates, and top-level reliability — at a great price. Our goal is to provide you with the same peace of mind and performance as buying directly from Microsoft, but with faster delivery and more personal support.

4. SHIPPING - EMAIL DELIVERY

After completing the payment, your product key will be automatically sent to your email within 15 minutes. If you don’t see it in your inbox, please make sure to check your spam folder.

5. PAYMENT OPTIONS

We accept PayPal (Master, Visa) and prepayment via bank transfer.

6. RETURNS

At SoftwareDelivery24.com, we’re committed to providing exceptional customer support and a fair, transparent return policy. We guarantee the successful activation of every software product we sell — or you’ll receive a full refund. Your satisfaction is our top priority, which is why we offer a 30-day return period for eligible purchases. Please note that some conditions apply: Refunds for digital products are only issued if the product key is invalid or cannot be activated (for example, if both online and phone activation fail, making the software unusable). For assistance, feel free to contact us at info@softwaredelivery24.com or reach out via our live chat — we’re here to help!

7. WARRANTY

At SoftwareDelivery24.com, we offer a full money-back guarantee on all product keys purchased through our store. All of our keys are verified and sourced from trusted Microsoft Partner suppliers, and in 99.9% of cases, activation is successful without any issues. If your product key does not work or you are unable to activate it, you may be eligible for a replacement or full refund. To determine eligibility, the product key must be reviewed in accordance with our Returns & Refund Policy. For support, please contact us at info@softwaredelivery24.com or via our live chat — we're here to help!

8. HOW CAN YOU ENSURE I AM PURCHASING LEGITIMATE SOFTWARE?

Our product keys can be verified directly through the official Microsoft activation process, either online or via phone authentication. Once activated, you’ll receive a confirmation email from Microsoft and the product key will be securely linked to your Microsoft account for future access and management. In addition, we provide an official company invoice as proof of purchase. These steps ensure that every product you receive from us is authentic, secure and fully legitimate. At SoftwareDelivery24.com, we prioritize transparency, reliability and customer trust. Our goal is to provide high-quality software with honest service, so you can buy with complete confidence.

9. HOW ARE YOU ABLE TO OFFER PRODUCTS AT A CHEAPER COST?

At SoftwareDelivery24.com, we're able to offer such competitive prices thanks to three key factors. First, we run regular promotional campaigns that allow us to offer deep discounts on a wide range of software products. Second, all product keys are delivered digitally and instantly, eliminating shipping and packaging costs — you receive your license immediately after purchase. Third, we work closely with authorized Microsoft Partner suppliers and purchase in bulk, giving us access to exclusive pricing. These savings are passed directly on to you, allowing us to provide genuine, high-quality software at exceptional value.

10. DO YOU SUPPLY SOFTWARE IN WHOLESALE?

If you're interested in placing a bulk order, please contact us with the product name and the quantity you wish to purchase. We'll be happy to accommodate your request and provide you with tailored pricing and all necessary details. Thank you for considering SoftwareDelivery24.com — we look forward to doing business with you.

11. ARE THERE ANY REGIONAL RESTRICTIONS WITH YOUR SOFTWARE?

Office software can be used and activated globally without any regional restrictions, allowing users to install and access it anywhere in the world without limitations. Designed for seamless international use, the software supports easy switching between languages and locations, making it ideal for businesses and individuals who travel or operate across multiple countries, ensuring reliable productivity wherever they are.

12. CAN YOUR SOFTWARE BE USED IN MY LOCAL LANGUAGE?

Our products feature multi-language installation files, enabling you to download and set up the software in your preferred language. This ensures usability across a wide range of countries and regions, catering to the needs of our global customer base. We prioritize making our products accessible and user-friendly, recognizing the importance of allowing users to work comfortably in their native language.

13. I PLACED AN ORDER BUT I HAVE NOT RECEIVED THE DOWNLOAD LINK AND PRODUCT KEY. WHAT SHOULD I DO?

Please check your spam folder. If you need further assistance, feel free to contact us via email or live chat.