KOUNASOFT EUROPE LIMITED (hereinafter "we," "us," or "SoftwareDelivery24.com") operates a platform for the sale of new and used digital product keys for software. The product keys we offer, such as those for Windows and other software, are genuine, safe, legal, and come with activation guarantees. Below, we provide general information about the sale of used software and key legal information regarding our products.

1. USED SOFTWARE

In accordance with the current legal framework, used software can be legally sold within the European Union, Cyprus, and other EEA contracting states under the following conditions: Original Market Placement: The software must have been initially placed on the market in the EU, an EEA member state, or Cyprus, with the consent of the rights holder. Paid License Fee: The software license must have been acquired in exchange for a fee, ensuring that the rights holder received adequate compensation for the original software. Permanent Use Right: The rights holder must have granted the first buyer the right to use the software permanently and without limitation. Unusable Copies: The original licensee must have made their copies of the software unusable before transferring the product to the subsequent purchaser. Maintenance Contracts: Any improvements or updates to the software that were included with the original purchase are only transferable to the next buyer if covered by a maintenance contract. When purchasing from SoftwareDelivery24.com, you can rest assured that these legal requirements are met, ensuring that your use of the software is fully compliant with European and Cyprus laws.

2. LEGAL OVERVIEW OF OUR PRODUCTS

Understanding the legal framework of used software is crucial. Here is a concise overview of the key legal points concerning the products we offer: Product Keys Are Not Licenses: The product keys available for purchase on our website are solely for activating the software. They do not, by themselves, constitute a license to use the software. License Formation: The license is granted when you install the software and accept the terms of use provided by the software manufacturer. These terms govern your use of the software. Exhaustion Principle: According to the legal principle of exhaustion, the software license is considered "used up" once the software has been lawfully placed on the market for the first time. The product keys we sell are legally activatable software that has been previously sold with proper remuneration to the original rights holder. Volume License Agreements: We primarily offer product keys from volume license agreements, which are legally treated the same as parts of the original license at the time of the initial purchase. Trademarks: All brand names, trademarks, and logos used on our website are the property of their respective owners and are used solely for descriptive purposes. We do not claim any ownership of these trademarks.

3. RIGHT OF WITHDRAWAL

In accordance with EU and Cyprus consumer protection laws, you have the right to withdraw from the contract within 14 calendar days after purchasing digital products from SoftwareDelivery24.com without providing any reason. This right applies to all customers within the EU and Cyprus. To exercise your right of withdrawal, please notify us by email or post using the following contact details:

 
Email: info@SoftwareDelivery24.com
Address: KOUNASOFT EUROPE LIMITED, 7 Stasandrou, 101, 1060 Nicosia, Cyprus

We offer a standard return form on our website, which you can use to initiate the cancellation process. Upon revocation, we will reimburse all payments, including any delivery costs, within 14 days of receiving your withdrawal notice. Reimbursement will be made using the same payment method as the original transaction, unless otherwise agreed. You will not incur any fees as a result of this refund.

Important Note: Since digital products such as product keys are delivered electronically and activated immediately after purchase, once the digital key has been delivered and activated, the right of withdrawal may no longer apply, unless you have not yet activated the product.